These Terms of Service ("Terms") govern your access to and use of the website and services provided by Donna Bella Marketing Management L.L.C. By accessing our website or booking our services, you agree to be bound by these Terms.
01
Agreement to Terms
By using our services or accessing our site, you represent that you are at least 18 years old and agree to comply with these Terms and all applicable laws of the United Arab Emirates. If you do not agree to these Terms, please do not use our website or book our services.
02
Services & Bookings
We provide professional home beauty and wellness services. Please note the following:
- All booking requests are subject to availability and final confirmation of the service slot by us.
- We reserve the right to refuse service or reschedule appointments due to emergency circumstances or force majeure.
- Accurate details regarding the location and requested services must be provided to ensure service quality.
03
Payments & Pricing
Our payment and pricing terms include the following:
- All displayed prices are in UAE Dirhams (AED) and are subject to change without prior notice.
- Full payment must be completed via approved online payment methods on our website or by cash/card upon service completion as agreed.
- Prices are inclusive of applicable UAE Value Added Tax (VAT) unless stated otherwise.
04
Cancellation & Refund Policy
We value the time of both our clients and professional therapists, so please adhere to the following policy:
- Cancellation or rescheduling requests must be submitted at least 24 hours prior to the scheduled appointment.
- Cancellations or changes made less than 24 hours before the appointment may incur a cancellation fee or forfeiture of deposit.
- Refund requests are evaluated on a case-by-case basis according to our service conditions and policies.
05
Customer Responsibilities
To ensure the safety and quality of the home service, the customer must:
- Provide a safe, clean, and suitable space for the requested home services.
- Inform us of any medical conditions, skin allergies, or specific requirements before the service begins.
- Treat our service providers with respect and full professionalism.
06
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Donna Bella Marketing Management L.L.C and is protected by copyright and intellectual property laws in the United Arab Emirates.
07
Limitation of Liability
Donna Bella shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim is limited to the amount paid by you for the specific service in question, to the maximum extent permitted by UAE law.
08
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Dubai courts.
09
Contact Us
If you have any questions or concerns regarding these Terms of Service, please reach out:
